Privacy Policy
At Artisoul, we value your privacy and are committed to protecting your personal information.
Information We Collect
When you visit or place an order on our website, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through our payment partners)
- IP address and device information
- Website usage data through cookies
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates
- Provide customer support
- Improve our website and shopping experience
- Send promotional emails (only if you have opted in)
- Prevent fraud and ensure website security
Payment Security
We do not store your debit card, credit card, UPI PIN, or banking credentials. Payments are securely processed by trusted third-party payment gateways.
Cookies
Our website uses cookies to improve functionality, remember your preferences, and analyze website traffic.
You can manage cookie preferences through your browser settings.
Information Sharing
We do not sell or rent your personal information.
Your information may be shared only with trusted service providers such as:
- Shipping partners
- Payment gateway providers
- Technology and website service providers
- Analytics tools/ applications
- Marketing tools
These partners receive only the information necessary to provide their services.
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information (subject to legal obligations)
- Withdraw marketing consent at any time
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page.